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「外商航空最愛問的問題是...?」

「不只是回答,該運用什麼技巧完美應答並兼顧認同組員?」

「我只想要最直接的 A&B 回答,讓我看完之後能馬上理出自己最佳問答」

【Question】
" What kind of behavior of Chinese would make foreigners misunderstand? "  
" 華人有哪些行為會讓外國人誤會? "


【Answer】 
Amber : Though I don’t really have a lot of overseas experience, I guess “personal space” is different for foreigners. Once I was queuing to order some food at MacDonald’s. There was a foreign guy standing in front of me. I wanted to say hi and grab the chance to practice my English, so I touched his shoulder saying “Hi!”. He turned and showed that he was very unpleasant. I said “I am sorry, I just want to say hello.” He told me that it’s quite impolite to have physical touch with someone you are not very familiar with. Then I realize that the way Chinese people show friendliness may offend foreigners.  I’ll be more careful from now on.

【中譯】Amber說: 我雖然沒有許多出國經驗,但我猜”個人空間”的定義對外國人來說不同吧!有一回我在麥當勞排隊點餐,前面是一個老外。我想打個招呼然後可以多多練習英文,我輕拍這老外的肩膀,說了聲”嗨!”他轉過頭來可是感覺他不太高興。我說”抱歉,我只想打個招呼。”他告訴我:對於不熟悉的人有肢體接觸是不禮貌的。於是我才意會到:我們中國人展示親切的方式可能會引起外國人的誤解及觸怒了他們。現在開始我得更謹慎了!

Ben: Well, I quite agree with Amber.  But my situation is more embarrassing than that. During the summer vacation of my third year of university, I attended some language course in Canada. My classmates came from other countries all over the world. I remember once I talked to one of my classmates who came from Europe. I asked him “How much is the salary of your part-time job?” He got a bit annoyed and told me that it’s not an appropriate question. I was embarrassed when he told me off.  However, I was just curious how he could afford this trip to Canada, and the cost of the language course and other expenses in this trip.

Ben說: 我贊同Amber說的。不過我的情形比她還糗呢!我大三暑假到加拿大遊學上語言課程,班上同學來自世界各國。記得有一次我和一個從歐洲來的同學聊天,我問他”你打工的薪水是多少呀?”他有點惱怒地告訴我:問人家賺多少錢是一個很不恰當的問題。當他糾正我的時候,我感到真糗啊!誰知道我只是好奇:他怎樣可以賺到這趟到加拿大遊學的花費,語言課的學費啦、其他花費啦等等…

【面試技巧 Tips】(1) 應徵者Amber代表沒有”國際經驗”或”從沒出過國”,聰明的她竟然是將在麥當勞碰到老外的經驗提出來分享,並且還有個小小的結論: I’ll be more careful from now on.

(2) 應徵者Ben顯現出他是一位(a)”充分認同同伴”(to show your assent)的team player。 而且(b)他不”插”話(no interrupting ),等Amber講完,(c)並說I quite agree with Amber.表示他有專心聽別人說的,(d)然後很巧妙地將自己的經驗(加拿大遊學經驗provide a solid experience)銜接上去: But my situation is more embarrassing than that.這樣可以表達緩衝(buffer)之意,在團體營造融洽和諧的氣氛是一定要的啦!!~~(事實上, 要做到並不難,找兩三個好朋友來多練習就會抓到技巧了!)

看完面試技巧了嗎?  那這題的禁忌又是哪些呢?

只要加入LINE好友,並對聊天視窗打【禁忌】就可以知道哦!>>點我加入<<

延伸閱讀 │
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>> 談談你在團體中的優勢及弱勢? 英/中對照
>> 
如果時光能夠倒流你會?

作者/ 劉 平 Leslie  (前中華航空資深空服員)

編輯/ Claire Hsieh 

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